Apply now: Client Support Coordinator

Client Support Coordinator position

Reporting to the First Link Team Lead, the Client Support Coordinator is responsible for providing support and information services to people living with dementia and their care partners, within the Winnipeg Region.

We are hiring for a full-time position. Days and hours of work are Monday through Friday, from
8:30 am to 4:30 pm (occasional evening and weekend work may be required).

Duties & responsibilities will include:

• Ensure individuals living with dementia and their families receive person-centred information and support via in-person and virtual interactions, phone and email communications
• Ensure that appropriate resource materials are recommended or distributed following client interactions
• Refers clients and community members to the appropriate resources for services not provided by the Alzheimer Society
• Responds to enquiries about dementia from families, professional caregivers and the general public
• Promotes the First Link Client Support program to public and referral sources, including physicians, health-care professionals and community organizations working with individuals and families affected by dementia
• Coordinates and facilitates support groups for people living with dementia, and support groups for care partners, in-person and virtually as necessary
• Participates in and assists with family education sessions as required

Required experience:

• A degree or certificate in a social sciences or health care discipline
• Three years of experience working in a social sciences or health care related discipline
• Experience in maintaining confidential client records via an electronic database
• Experience in the field of dementia care and family support is an asset
• Experience in providing supportive counseling is an asset
• Experience working in a non-profit milieu is an asset

All our staff at the Society have a passion for helping people living with dementia, care partners and anyone concerned about brain health or cognitive changes. Our team is compassionate, kind, supportive and driven. If you want to work toward making a difference in the lives of others and within the community, we want to hear from you!