Alerts and Recalls

From time to time, we receive notifications about health alerts and recalls that may be relevant for people with dementia and their caregivers.

Important Recall of Philips Lifeline Product

Health Canada has issued a recall of non-breakaway neck cord versions of the Lifeline AutoAlert Personal Help Button, Classic Personal Help Button and the Slimline Personal Help Button. These are personal alarm systems worn on a cord around the neck. It has been found that use of the non-breakaway neck cord with these products poses a risk of strangulation.

Contact Philips Lifeline Canada to order a replacement neck cord with a breakaway feature at 1-800-387-1215 (toll-free) or via the Philips Lifeline website.

Click here for information in English on the Health Canada recall notice.
Click here for information in French on the Health Canada recall notice.

Aricept™

Please note a warning from Health Canada reporting that Aricept™ may cause two rare but potentially serious conditions: muscle breakdown (rhabdomyolysis) and a neurological disorder called neuroleptic malignant syndrome (NMS). Click here to visit the Health Canada website for more details.

Reminyl™

Please note a safety alert from Health Canada reporting that Reminyl™ may cause a severe skin rash in some people. This rash is called Stevens-Johnson Syndrome and can be fatal. Click here to visit the Health Canada website for more details.